By using our website and services, you agree to the following terms and conditions. Please read them carefully to understand the rules that govern your use of our site.

1. General Information

Vallanxe is an online store offering fashion products. By accessing and using our website, you agree to comply with these Terms & Conditions, our Privacy Policy, and any other applicable laws.

Company Details:
  • Business Name: Vallanxe
  • Registered Address: 679 Leighton High Road, E10 5FA
  • Email: hello@vallanxe.com
  • Phone: 07927709250
2. Account Creation

To make purchases, you may be required to create an account on our website. When registering, you agree to provide accurate, current, and complete information and maintain the confidentiality of your account details. You are responsible for all activities under your account, and you agree to notify us immediately if you suspect any unauthorized use.

3. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that all information is error-free. We reserve the right to modify or discontinue any product at any time without notice.

4. Pricing and Payments

All prices listed on our website are in GBP and include VAT (for UK orders). Shipping costs are additional and will be calculated at checkout.

We accept payments through various methods, including credit/debit cards and other secure payment methods. Payment must be made in full before the dispatch of any goods.

5. Orders

Once you place an order, we will send you a confirmation email. This does not constitute an acceptance of your order. We reserve the right to cancel any order for reasons such as stock availability, errors in pricing, or suspected fraudulent activity. In such cases, a full refund will be issued.

6. Shipping and Delivery

We offer various shipping options, which will be selected at checkout. Shipping times begin from the date of order fulfillment, not the date of the order. We aim to process and dispatch orders within 12 hours, but delays may occur due to high demand or other factors.

For international customers, please note that you may be subject to customs duties and taxes upon delivery.

7. Returns and Exchanges

We accept returns within 30 days from the date of delivery. Products must be returned in their original condition, unworn, and with all tags attached. To initiate a return, please use our Returns & Exchanges Portal on our website.

Refunds will be processed within 7-14 business days of receiving the returned item. Please refer to our [Returns Policy] for further details.

8. Product Care

To ensure your products last as long as possible, please follow the care instructions provided with each item. Vallanxe is not responsible for any damage caused to products due to improper care or misuse.

9. Intellectual Property

All content on this website, including logos, images, text, graphics, and designs, is owned by Vallanxe or our licensors and is protected by intellectual property laws. You may not reproduce, distribute, or modify any content without our express permission.

10. Liability

While we make every effort to ensure that our website operates smoothly and efficiently, Vallanxe cannot guarantee that our website will be free from interruptions, errors, or bugs. We are not responsible for any loss or damage resulting from the use of our site or the products purchased from us.

11. Privacy

Your use of our website and services is subject to our [Privacy Policy]. We are committed to protecting your personal data and respecting your privacy.

12. Changes to Terms and Conditions

We reserve the right to modify or update these Terms & Conditions at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review these terms regularly to stay informed.

13. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

14. Contact Us

If you have any questions or concerns about our Terms & Conditions, please contact us: